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Tuesday Tip by Dr. Wayne Pernell

Hosed up about “selling?” It’s a common theme that we hear year round, “I don’t want to sell dentistry.” That’s a good thing, because no one wants to be “sold to” either. What any consumer/customer/patient does want is to be informed and, they want to believe you. I just attended a conference where several speakers were selling their products and services. The truth is that the products and services would very likely help 100% of the audience members. My guess is that, at the low end, only 15% or so went for an offer, while at the high end, a clear majority of the audience clamored for…
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Your Intrepid Leader Reporting in from the Middle of Storming by Amy Morgan

How many years have I been teaching the stages of team development? (FORMING, STORMING, NORMING AND PERFORMING). The answer is, forever! I calmly teach at the front of the room that in order to grow, innovate and improve, each team MUST go through storming. Let me say loudly and clearly, you can teach calmly, but when you are in storming, it feels like storming! Last month, we: • Hosted our amazing Leadership Summit in Charleston • Launched our 2016 offerings for our Alumni community • Were featured at three outside speaking events • Are in-progress for our new website and to go on the new website we…
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