Customer Service and Treatment Presentation Skills

Doctors that work with Pride are seeing a 7% increase in productivity by improving their relationships with existing patients.

Increased productivity is gained when practices focus on motivating and engaging both new patient leads and patients of record to create deeper commitment and loyalty. From the first phone call to your periodic exams – do you and your team have the communication skills, influencing skills and negotiating skills to convert ALL your patients to the ideal next step? If not, this course is for you.

Objectives:

• Acquire current phone skills that inspire new patients and re-enthuse patients of record
• Rise above economic, financial and insurance concerns and get the “Yes” to treatment
• Learn interactive on-line communication strategies to retain patients
• Re-engage your patients of record through periodic and status exams
• Increase team’s role in patient commitment to treatment

Register Online Now or Call (800) 925-2600 for More Information

Kansas City, MO March 16-17 Click Here to Register Now!
Scottsdale, AZ February 10-11  Click Here to Register Now!
Chicago, IL May 18-19  Click Here to Register Now!
Myrtle Beach, SC July 27-28  Click Here to Register Now!
San Francisco, CA November 30 – December 1  Click Here to Register Now!

Agenda:

Friday
8:30 am - 9:00 am - Breakfast/Registration
9:00 am - 12:30 pm - Course
12:30 pm - 2:00 pm - Break (on own)
2:00 pm - 5:00 pm - Course
5:00 pm - 6:30 pm - Reception

Saturday
8:30 am - 9:00 am - Breakfast
9:00 am - 1:00 pm - Course
1:00 pm (Optional) Individualized Implementation Plan

All Pride Institute's Courses earn continuing education credit from the Academy of General Dentistry.

Approved PACE Program Provider FAGD/MAGD Credit Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. (1/1/12 to 12/31/14)

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