Creating the Ultimate Patient Experience: The Secrets to Attracting, Engaging and Converting New Patients

With worries about the economy, insurance issues, corporate dentistry and shifting demographics, it is essential that each doctor and team learn new models and methods to motivate, engage and convert both potential new patients and patients of record.  The ultimate goal is to inspire new levels of trust, commitment and loyalty that create “raving fan” patients who say “yes” to treatment and insist that their friends and family do business with you.  To truly and consistently achieve long-term success, it is a MUST to learn new techniques to:

  • Create new levels of customer service in order to surprise and delight those you touch.
  • Convert new patient interest with excellent telephone skills, influencing skills and negotiating skills.
  • Upgrade the new patient and patient of record experience in order to inspire loyalty, commitment and follow through.
  • Increase your team’s role in patient procurement, case acceptance and retention.

Future focused dental practices have alignment in their brand promise, brand personality and a cohesive strategy that creates engagement, awareness and commitment.  By participating in this 1½ day seminar, you and your team will walk away with an achievable, customized action plan that inspires patients and provide the practice immediate benefits and results!

This breakthrough course is facilitated by Mary Lynn Wheaton, Director of Consulting at Pride.

Participants in this lecture course receive 7 hours of continuing education credit from the Academy of General Dentistry.


Click On One Of The Links Below To Register Online Now or Call 800-925-2600 For More Information!


Long Island, NY  March 3, 2017 | Click Here to Register Now!

Salt Lake City, UT  June 2, 2017 | Click Here to Register Now!

Orlando, FL  November 10, 2017 | Click Here to Register Now!


2016 participant seminar remarks

"Great ideas for patient talking points for gaining acceptance"

"Very relevant to today’s practice"

"Engaging speakers!"

"Immediate implementation can occur."

"Absolutely relevant to all practices!"


"We love our consultant’s enthusiasm and her dedication to helping us make our practice what we envision it to be!”

 - Mark Goedecke, DMD, FAGD