Master Track Program

Become a master through Pride Institute’s coaching and education

Delivered over a 12 month period, Master Track I followed by Master Track II are the definitive programs that provide comprehensive consulting and education that create the foundation for the ideal business culture for your practice.

The first program, Master Track I: Foundations of Practice Management helps you build a culture with strong leadership, staff management, turnkey practice systems and enhanced patient relationships.

In the second year, Master Track II: Advanced Practice Management Solutions, we take your business to the next level with MBA solutions that include: marketing, continuing care, creating a self-directed work force and advanced communication techniques.

Within Master Track I and II, your leadership training will include:

Creating a vision
Annual plan and strategic planning
Delivering team feedback
Hiring and training team members
Conducting growth conferences and salary reviews
Staff compensation
Treatment presentation techniques
Conflict resolution
Human Resource issues
Facilitating staff meetings
Situational leadership
SWOT analysis
Consensus building

Within Master Track I and II, your team members will learn:

Operational systems training (scheduling, F/As, collections, insurance, verbal skills, huddles, staff meetings, marketing, etc)
Team motivation
Creating a self-directed work force
Open book management
Handling conflict
Customer service

To address the unique needs of your practice, Pride’s Master Track programs feature a combination of:

Formal, regional training courses where your team participates with other dentists and team members;
Leadership and staff management workshops;
Customized in-office training;
On-going Tele-consulting to oversee integration and the achievement of the practices goals; and
Workbooks, modules, DVDs and audio products to support ongoing training and implementation.