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| OPERATIONAL SYSTEMS |
“The systems that maximize productivity, profitability, and efficiency.” |
PRODUCTS
| Pride Training Manual Series |
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The definitive encyclopedia of practice
systems for the dental practice. It provides
the philosophy behind each key system, the
mechanics of run the system, the communication skills to use with patient and team, and
benchmark indicators to monitor and analyze
how well each system is performing. |
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Volume I |
New Patient Exam and
Influencing Cycle |
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Volume II |
Financial Arrangements,
Insurance, and Collections |
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Volume III |
Scheduling |
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Volume IV |
Continuing Care |
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| Building Blox |
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The Building Blox Series is an activity-based
set of curriculum modules that addresses
specific practice management issues through
team meetings, individual study reading, communication skills templates, implementation
cards, and a customized 30 minute call with
a Pride Consultant. |
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| Building Blox: Creating the Ideal schedule |
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Train your team on the foundational
requirements to create and maintain an
ideal schedule. |
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| Building Blox: Motivating Patients to Want
the Treatment They Need |
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Train your team on key verbal skills to inspire
your patients to say “yes”. Learn to ask open
ended questions, how to active listen and
utilize benefit plus procedure statements. |
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| Building Blox: Optimizing Your Collections
System |
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Train your team to create ideal guidelines and
processes to make financial arrangements
and collections win-win for the patient and
practice. |
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PROGRAMS
| Team Skills: Training and Motivation |
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Discover with your team what are the key
mechanics and outcomes of scheduling,
financial arrangements, collections, treatment
presentation, and continuing care. |
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| The New Patient Experience |
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Learn new ways to communicate to your
new patients and patients of record to
increase commitment and follow-through. |
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Upgrade your customer service to create
“raving” fans. |
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| Creating and Maintaining the
Bulletproof Practice |
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Focus your team on improvements to
your insurance, financial arrangement
and treatment presentation processes,
to prosper in any economic climate. |
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| Horizontal Diagnostic Practice Assessment |
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This is a customized evaluation of your
practice with the purpose of providing
immediate impact steps, and long term
ongoing solutions. Areas of focus include
Productivity, Profitability, Efficiency, Leader-
ship, and the Management of Staff, Patients,
Systems, Expenses, and Technology. |
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| Cash Flow Crisis Intensive |
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This is a 4-month package that focuses on
cash flow projections, debt organization,
sudden impact steps to increase profitability
and productivity. This includes a 2-day in-office visit and ongoing tele-consulting |
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| Smart Start Package |
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This 6-month training and consulting package
is designed for a practice purchase or start
up that includes an in-office training visit. The
goal is to provide the basics in leadership,
strategic planning, and systems. |
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| Master Track I |
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The ultimate jewel of all Pride offerings, this
service is a year-long program that includes
training, consulting, and an in-office assess-
ment to address leadership, staff management, strategic planning, practice operational
systems, marketing, and technology. |
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| Master Track II |
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A second year-long program that includes
training, consulting, and an in-office assessment that addresses advanced practice
management issues including: situational
leadership, conflict resolution, creating a self-directed work team, and SWOT (Strengths,
Weakness, Opportunities, Threats) analysis. |
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| Custom Training and Consulting Package |
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This is one of Pride’s most sought after
service packages. It addresses specific issues
with customized action steps to achieve the
required outcomes and provides access to
Pride’s top consultants. |
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