Blog

Tuesday Tip by Dr. Maria Ashley, Consultant/Trainer

“Whatever you can do, or dream you can, begin it. Boldness has genius, power, and magic in it.” – Goethe I had this quote framed nice and large, and it hangs on a wall in my office, in absolute line of vision! When I first heard the quote I thought to myself, “I want to be bold, I want to be powerful and magical too!” So every day when I see this on my wall, I believe that I can rise above whatever challenge may creep into my world that day. I believe that I can overcome my fears and hesitations. We must take the first step…
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Tuesday Tip by Dr. Paul W. Callahan, Consultant/Trainer

“The Roads are Covered with Flat Squirrels”          - Anonymous We are already approaching the end of January. What are you doing different in your practice this year to improve patient relationships, motivate staff, and grow our practice? Do you have a plan for 2018? Name a business that doesn’t track performance metrics – whether it be sales growth, employee performance, advertising ROI, etc., etc. – that isn’t constantly adjusting business practices to meet performance goals… If your answer was “Dentistry”, you are right. Thanks to a higher profit margin than most industries, we as dentists can do the same thing day in and out, year after…
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Tuesday Tip by Cindy Silvan, Coaching Support Specialist

Are you curious? Are you focused? Do you listen? Are you compassionate? I was speaking with a team member last week and she shared a story with me about a patient. She saw a gentleman in the reception area and he was in tears. There was no one else present so she went out and sat next to him and asked if she could get him anything. He thanked her and said no and told her that his daughter's need for dental treatment was due to an automobile accident and shared “I was driving, it is all my fault.” She stayed with him until his daughter’s appointment…
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Tuesday Tip by Dr. Wayne Pernell

Uncommon Investments – Okay, so the New Year is underway. You’re into it. You have your goals. As a Tuesday Tip, I’m going to nudge you a little here: Where on your calendar and in your expense planning did you build in the UNCOMMON INVESTMENTS you’ll make this year? Beyond new hand pieces, computers, and chairs, it’s time to think more broadly about where you’ll set aside two of your most important resources, time and money. It’s important that at the start of the year (that’s NOW) you set a plan in motion. Even Uncommon Investments are for the long term. Here, you’ll need your calendar and…
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