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Tuesday Tip by Dr. Marsha Mullett

ONE WORD Two years ago, in January 2016, I wrote a Tuesday Tip on this subject and it was entitled “Instead of a New Year Resolution…..” This discipline that I formed three years ago has had quite an impact on my life and so I wanted to bring it up again. If you read about it two years ago, and took my advice, please let me know how it has affected you. If you read about it two years ago, and didn’t try it, maybe this refresher will inspire! INSTEAD OF A NEW YEAR RESOLUTION…….. Ok, who of you have made resolutions in the past? Who has…
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Tuesday Tip By Dr. Wayne Pernell

Higher Standards translate to delivering greater levels of excellent care. I don’t think you can get too many reminders about this one because once you’ve mastered one level, there’s always another level to get to. And, if you’re honest with yourself, you haven’t really mastered the level you’re at, have you? You can extend that bit further. I’ll admit that training at the Ritz-Carlton changed me profoundly and as you read this, I’ll have had the pleasure and honor to have experienced #RCMemories twice, in two different cities. Yes, I’m a huge fan of customer service and delivering excellence. When a hive of over 400 like-minded ladies…
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Tuesday Tip by Dr. Marsha Mullett

“Where there is no vision, the people perish…” Proverbs 29:18, KJV As we have conversations with our doctors, in both training and consulting situations, the power of having a Vision Statement is evident. We hear testimonial after testimonial about the following actions: Writing a Vision Statement is the first key to reducing chaos and stress within the practice. That is why it is the first key activity for our clients in Leadership One workshop. Doctors tell us that just the act of clarifying and writing their thoughts in regard to formulating their vision for their practice is a life-changing activity. Once it is written and meditated upon,…
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