Learn at your own pace with Pride Articles, Whitepapers, Videos or benefit from our free selected tools. Click on the link below to access resources on a variety of topics.Whatever area of interest you and your team have in practice management, you can find leading edge customized articles and white papers that will exceed your expectations. Solutions at your fingertips through the writings of Amy Morgan, CEO, and Pride's team of expert consultants and strategic partners.
Pride Points Educational Video Series
We are very excited to announce this new feature on our website. We know that your team training meetings can be difficult to plan and a challenge to accomplish the improvements you hope for. These short, to-the-point videos tackle important practice management solutions to the issues that you face in YOUR practice today. Each of our consultants will take one verbal skill, solution or systems upgrade and give you and your team hands-on training to support implementation and mastery. This will increase your productivity and profitability and improve the service you provide to your patients. Check our schedule below.
An Introduction to PRIDE POINTS
Understanding SEO vs. SEM
Laura J Nadler
Effective Morning Huddles
Amy Morgan, CEO
Asking for Testimonials
Dr. Wayne Pernell
Inspiring Patients to Make and Keep Their First Appointment
Sharyn Weiss, MA
Effective Scheduling: Debriefs and Handoffs
Dr. Marsha Mullett
Open-Ended Questions to Influence Patients
Mary Lynn Wheaton, RDH, MA
Social Media 101
Laura J Nadler
The Fine Art of Active Listening
Sharyn Weiss, MA
Maximizing the Periodic Examination
Mary Lynn Wheaton, RDH, MA
Increase Your Case Acceptance
Amy Morgan, CEO
Excellent Customer Service
Dr. Maria Ashley
Handling Negative Feedback
Dr. Wayne Pernell
Win-Win Financial Arrangements
Dr. Marsha Mullett
Reduce Cancellations and No-Shows
Mary Lynn Wheaton, RDH, MA
Handling Patient Objections
Dr. Wayne Pernell
Keys to an Effective Team Meeting
Ross Vera
Benefit + Procedure
Dr. Wayne Pernell
Cancellations and No Shows
Dr. Paul Callahan
The Hygiene Doctor Handoff
Dr. Maria Ashley
Strategic Planning for Growth & Improvement
Amy Morgan
Practice Management Tools
Articles and Library
Practice Management/Leadership
Service/Treatment Acceptance
Law and Your Practice
William Prescott, JD, EMBA, of Wickens, Herzer, Panza, Cook & Batista Co. is a long-time contributor for Pride Institute wrote a series of columns for Dental Economics Magazine that are collected here.
Worker Classification: A Continuing Problem
The Dental Associate Contract Part One (Dental Economics May 2017)
The Dental Associate Contract Part Two (Dental Economics June 2017)
The Current Status of Personal Goodwill (Dental Economics October 2016)
Letters of Intent (Dental Economics November 2015)
Group Practice Sharing Pay Control and Other Stuff (Dental Economics September 2017)
Marketing
Team Skills
Technology
Before You Write That Check: What Every Dentist Must Know About Major Technology Purchases
Dental Technology and Taxes: Be Clear On Your Options So You Can Maximize Your Returns
Ready To Go, Unsure Where To Start: Prioritizing Technology Enhancements in Your Practice
Tech Experts Chart a Digital Path
You Can't Do it Alone: Inspire Your Team to Master New Technology
White Papers