Since 1974, Pride Institute has helped tens of thousands of dentists achieve both their short-term objectives as well as their long-term goals.
Pride provides each doctor and their staff with the tools and skills necessary to:
- improve communication,
- hone leadership skills, and
- inspire staff and patients to expect more from themselves and the practice.
The result is priceless: increased profitability and a positive, well managed work environment.
See what others have to say about their experience, as a result of hiring Pride Institute to impact their profitability and happiness, resulting in piece of mind.
LONGEVITY: WHY I AM STILL A CLIENT 20 YEARS LATER
Brien Harvey, DDS
Past President of the Arizona Dental Association (AzDA)
Twice named AzDA Dentist of the Year
PRIDE IS OUR SUCCESS PARTNER
Michael S. Austin MBA, Group Administrator
Southern Arizona Endodontics
COULDN’T HAVE DONE IT WITHOUT PRIDE INSTITUTE
Byron Diehl, DDS, MS
30 YEARS LATER, WE OWE OUR SUCCESS TO PRIDE
Not only are their instructors excellent and their material well-researched, but their workshops are designed to engage the other doctors. You benefit from the experience of some of the brightest and most productive dentists around, who openly share their knowledge.
Every workshop contains valuable new material that is presented in a way that makes it easy to incorporate into your dental practice as well as your every day life.
Early on, in the first 5 years of our association with Pride, our production and collections would increase each year at a rate of 30-35% annually. We have always had healthy increases even in the recession years during our 35+ years in practice. We have utilized almost every form of training available on topics such as how to hire quality staff members, how to fool-proof your systems, how to develop a self-motivated team and how to get patients who are committed to excellent dentistry.
On going association with the alumni and bimonthly consultant calls have allowed us to continue the life long journey of excellence in all that we do. We are very grateful and regard them as simply the best at what they do!"
Dr. Kent and Kathy Splaingard, DDS
Granite City, Illinois
HYGIENE HAS NEVER BEEN BETTER
Tom Farley, DDS
MANAGEMENT PROGRAM MEANS SUCCESS
Cindy, Business Assistant
I CAN FINALLY TAKE VACATIONS!
Secondly, my team and I have learned better communication skills with our patients and with each other. It makes each and every day more satisfying. I fear less about handling uncomfortable situations and have confidence in my verbal delivery. Due to our monthly monitoring of our patients, each patient leaves our office with a clear understanding of what their treatment plan is and has an appointment already made. Our team continues to learn from one another during the work day, at our morning huddles, and our weekly team meetings which benefits us which benefits our patients.
Life is a journey not a destination. I continue to look forward with each change knowing that my team understands that change makes us more effective and enjoyable."
Paige Crowder, DDS, PC
WE THRIVED DURING THE RECESSION THANKS TO PRIDE
As we pulled out of the economic downturn of 2008, I think another great quote could be, “Well, we lived to tell about it!” Interestingly, a recent review of our numbers tells me that we more than survived—we actually thrived! In fact, over the past 3 years, we have had unprecedented increases in total office production of 15.1%, 14.4%, and 16.5%!
While I’m not sure about the “luck” part, I am becoming a firm believer in the rest of Seneca’s wisdom. Looking at the micro-economics of a huge hole blown in our schedule for the day, my staff and I have tried hard to see the incredible amount of “time-on-our-hands” as an opportunity to clean up some of the systems and catch up on projects we have set aside because we didn’t have time. We used the time to prepare for a better day ahead.
In trying to answer the question of our success in these past years, I am realizing that we treated the macro-economic four year hole blown in our schedule exactly the same way we handled the cancelled 6-unit bridge prep. We simply used the time to truly focus on getting better. We hit the Building Blox. We re-honed our Verbal Skills to improve Case Acceptance. We cleaned up our computer system, our Continuing Care System, and our Scheduling System. Thankfully, through Pride Leadership training and our Pride Systems, we were able to experience what happens at that intersection of preparedness and opportunity.
As I look back, I really don’t think we would be where we are if it wasn’t for the opportunity the “downturn” provided. There’s another quote that is similar to Seneca’s, this one attributed to American race car driver, Bobby Unser. He says, “Success is what happens when preparation meets opportunity.” I like that.
Dan Mullett, DMD
PRIDE COMMUNICATION SKILLS CHANGED EVERYTHING!
Sharon St Pierre. Office Manager for Dr Brett Sperbeck
THANKS FOR THE AMAZING TRAINING!
I've forwarded my most recent review to you to acknowledge the amazing training I've received from you both over the years. Wayne, I've always worked toward providing a WOW first visit...I finally hit the jackpot!! Naomi, I see the power of the reviews, the SEO, and our beautifully branded and redesigned website. Our work continues, and I'm grateful to have had you both with me on my journey. Thank you...have a fabulous day!"
Lisa Ference, DMD
AS A NEW OWNER, I’VE GROWN MORE THAN I COULD HAVE IMAGINED!
Joey Troupe, DDS
TWO THUMBS UP!
Rachel Anne Day, DDS
CONTINUING TO ATTEND REINFORCES BEST PRACTICES
Les Latner, DDS, MAGD, AAACD
Los Angeles, CA
PRIDE HAS SHOWN ME THE WAY FOR 17 YEARS
Steve Carstensen, DDS, FAGD, FICD
ADA Program Chairman for 2009, ADA General Chairman for 2010
NO LONGER SQUEEZED BY PPOs
Sonia Hariri, DDS
KNOWLEDGE IS EVERYTHING!
John Sheets, DDS
I LOVE PRIDE’S CONSULTANTS!
Mark A. Goedecke, MA, DMD, FAGD
Mt. Pleasant, SC
THANKS FOR BEING AWESOME!
Vincent Cardinale, DDS
ATTRACTING MORE PATIENTS THROUGH NEW MARKETING
We decided to form our own in-house marketing team consisting of a receptionist, two assistants and both doctors. Using Naomi’s findings and recommendations we were able to move forward with some of our marketing goals with a clear vision. We decided to meet once a month at a nice restaurant and follow an agenda one of the doctors typed up. Using this as an outline we are able to brainstorm as a group and decide which goals are doable, which ones might be left for later or not worth pursuing. After we agree on our goals for the month, each person is assigned one or two tasks which are to be done by our next monthly meeting. After the first 40 minutes or so of our dinner, all our goals are set and we can relax and chat a bit over drinks. It has been a very positive experience for everyone involved.
We highly recommend Naomi at Pride. It’s great to get someone with lots of marketing experience who can think outside the box and help you achieve your goals!"
Heather Anderson, DDS
Santa Rosa, CA